Every client conversation, in one inbox.

Real-time chat with file sharing, payment requests, and voice messages. Build stronger client relationships with integrated communication.

A client sharing a new personal record and the coach replying
01 · Inbox

Every client conversation, one inbox.

Clients message you from their app. You answer from the dashboard or from your phone, and every message arrives the moment it is sent.

Reply to a message

Quote the exact message you are answering, so nothing gets lost in a long thread.

Requests inside the chat

Send a check-in request from the + button, or a payment link on Premium and up. They fill it in or pay right there.

See them typing

A typing indicator shows when a reply is on its way.

ed

Emma de Vries

emma.devries@gmail.com

Today

Morning Emma! How did yesterday's lower body session go?

09:02

ed

Emma de Vries

Really well, added 2.5 kg to the RDLs. Hamstrings are a bit sore though. Still do the mobility work?

09:15

Emma de Vries

Still do the mobility work?

Yes, keep it light. 10 minutes of the hip flow will help the soreness settle.

09:24

Type a message...
02 · Voice, video and files

Say it in a voice note, not a wall of text.

Record a voice message, get a form check on video or send a PDF. It all lands in the same thread, on the web and in their app.

Voice messages

Tap the mic and talk for up to two minutes. They play it right in the thread.

Short videos

Clips up to 20 seconds, compressed automatically. Enough for a form check.

Photos and files

Meal photos, progress pictures, a PDF or a document, shown inline.

Rachel Torres

rachel.torres@outlook.com

A short video a client sent: a goblet squat form check0:14
Form check, last set?18:40
0:42
Hip mobility routine.pdfPDF · 1.2 MB
Type a message...
03 · Groups and team

Talk to a whole class, or just your staff.

The same New Chat button starts a one-to-one or a group. Studios on Ultimate also get team chats that clients never see.

New Chat

Pick one client, or several for a group.

Search clients...

Anna Kowalski

anna.kowalski@gmail.com

Lisa Park

lisa.park@icloud.com

David Chen

david.chen@gmail.com

sv

Sophie van Dijk

sophie.vd@gmail.com

Next (3 selected)
Never miss a message

Replies find you, wherever you are.

Every new message sends a push to the other side. Nobody has to keep the chat open to know a reply is waiting.

On your phone

Scralernow

New message from Emma de Vries

Thank you! Doing the hip flow now. See you Thursday.

On theirs

Scralernow

New message from Peak Form Coaching

Great work on the deadlifts. That is a new best for you.

Push on both sides

You get one when a client writes. They get one when you reply.

Email, without the spam

Clients can also get an email, never more than one per chat every 30 minutes.

You choose what pings you

Switch client message alerts on or off in your notification settings.

Read the full documentation

Start connecting with your clients today

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Client Communication & Chat | Scraler